Frequently Asked Questions
The FAQ section will answer the most frequently asked questions regarding the Employment and Labour Market Services, and related topics.
Q. How will the province demonstrate a full understanding and respect for the current Employment Benefits and Support Measures and the service providers who deliver them?
A. The Labour Market Services Transition Office (LMSTO) has actively sought to employ Service Canada colleagues in important leadership and staff positions. Currently, an executive director and two managers with Service Canada experience delivering Employment Benefits and Support Measures are on staff.
The LMSTO has met with managers and staff in all Service Canada areas and regional headquarters to learn and understand the value and complexity of the Employment Benefits and Support Measures and the network of service providers who deliver them. The LMSTO met with many service providers at a workshop sponsored by the BC Workforce and Career Development Alliance on June 12, 2008. Service providers had an opportunity to advise the LMSTO about issues and ideas related to the Employment Benefits and Support Measures and their delivery.
The ministry will continue to engage with staff, clients, service providers, government ministries and other organizations when shaping the transformation agenda..
Q. How will small organizations fit within the new model? How will their value be recognized? Will the transformed model ensure community-based service delivery?
A. The provincial government recognizes the expertise and experience within the non-profit and profit sector, with large multi-area contractors and small, locally based agencies and will continue to work with all organizations to meet the needs of BC's clients. Currently, the Ministry of Housing and Social Development (MHSD) has different models depending on the program and client group. In the BC Employment Program (BCEP) for example, there are three prime contractors who work with over 80 subcontractors throughout the province. The Employment Program for Persons with Disabilities (EPPD) prime contractors partner with over 30 service providers and 70 community agencies to support clients in BC. For these major programs, contractors are able to refer clients to specialized services/subcontractors depending on their need.
On the other hand, for the Community Assistance Program (CAP) (50 contracts) and Bridging Employment Program (14 contracts), MHSD has contracts with small, local community based agencies and the ministry finds that for these particular programs, the local agency approach works best for our clients.
The LMSTO is working to identify vehicles by which the province can best deliver EI Part II - funded labour market programs and services.
We are committed to engaging with stakeholders throughout the transfer and transition to consult on the development of program models that will best meet client, employer and service provider needs.
Q. Where do the Aboriginal Human Resource Development Agreements (AHRDAs) fit in to the LMDA, LMA and other labour market initiatives?
A. Service Canada will continue to deliver employment development programs not funded by EI Part II, including the Opportunities Fund for Persons with Disabilities, Skills Link for Youth and programs for Aboriginal persons through the Aboriginal Human Resource Development Agreements (ARDHA).
We recognize that many ARDHA clients currently access EI Part II programs and services and may be participants in future LMA interventions. BC will continue to work with Service Canada, ARDHA holders and other advocates to ensure that BC’s programs and service are accessible to these clients and that efforts are linked appropriately.